Monthly Archives: August 2011

Managing Customer Service: the After-Sale Experience

So you’ve closed the deal on your multi-function copier-printer-fax machine, the wrappings are thrown away and the cables are all attached and tacked down.  It is up and running and the installation team and sales person are gone. Now what? If you are doing business with Farmer Business Systems, you are now in the capable […]


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Communicating Clearly

Clear communication between your internal business team as well and with your customers will help you win and keep more business. So says Susan Gifford.  Susan is an Account Executive for Farmer Business Systems and recently she spoke to our weekly sales meeting. “Communications around a business deal takes many forms,” Susan said. “Most of […]


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