Monthly Archives: September 2011

The Xerox Problem Solving Process

At Farmer Business Systems we follow a number of processes in order to help our clients solve their office equipment issues in as efficient manner as possible. One process we follow is the Xerox Problem Solving Process. “We use this six-step process in just about every situation we encounter,” Marcus Laday said.  Marcus is a […]


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Are You Professional or Not?

Recently, our own Marcus Laday presented this as a part of a program to our Farmer team.  You will find it funny, but also enlightening. To learn about your audience, whether it is coworkers or clients or prospects, try this series of questions sometime.  It will be an eye-opener for all concerned. Ask your audience […]


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