Monthly Archives: February 2014

Got IT Services?

Ok, I got it: buy a printer or copier, bring it to my office and plug it in.  Viola. Wait.  It’s not working.  How come my computer doesn’t “talk” to my new device? Why can’t I print in color? Why don’t I see the printer on my network? “This happens a lot,”Abraham Rodriguez said.  Abraham […]


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Choosing Refurbished Machines

When the time comes to replace that printer or copier, you have a choice.  You can buy or lease a brand new machine, you can find a used machine or you can choose something in between: a refurbished machine. “Being able to have the performance of a new machine at a used price is a […]


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The Power of Networking

It doesn’t take much: a little time out of the office, some effort in talking with people, collecting business cards and following up. But networking can pay off big. “I’ll have to say we’ve met most of our new clients though our existing clients or networking groups,” Greg Farmer said.  Greg is the founder and […]


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The People Who Work Here: Deanne Ong

A friendly voice, a reassuring email or an answer to their questions.  That’s all a customer wants when their copier or printer has a service issue. “I am a firm believer that a live voice and a direct answer will always reassure a customer,” Deanne Ong said.  Deanne is a customer service rep for Farmer […]


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