Looking Ahead to 2014: the Year of the Customer

Time sure flies when you are having fun.  That’s what Greg Farmer feels every January.

“Just about the time you think you’ve closed on one year, a new year is upon us,” Greg said. “But I’m not complaining–a new year, a new start, new goals–many new opportunities are in front of us.” Greg is the founder and co-owner of Farmer Business Systems in Addison, Texas.

Greg and his business partner, Gloria, his wife, have always looked ahead to a new year and 2014 will be no different.

“2014 for us will be the year of the customer,” Greg said.  “This coming year we will be paying special attention to our existing customers with lots of new and renewed ideas.”

Among the things Greg and Gloria will be implementing or rolling out to their customers:

  • Preventive maintenance programs.
  • Updating tech certifications.
  • Revised and updated inventory control systems.
  • the Xerox eAutomate billing and tracking system.
  • Revised and renewed leasing options.

“By building up our company, we will be able to better service and support our customers,” Greg said. “Our new IT infrastructure will mean we can respond that much more quickly to the needs of our customers.”

“And, as always, we are proud to be ‘Powered by Xerox.'”

For more information on Farmer Business Systems, call Greg, Gloria or any of the team members at 972-818-4500 or visit our website.

The Business Farmer