In the 1970s, one brewer introduced its brand of light beer, and a classic debate: “tastes great” vs. “less filling.” The idea behind the campaign was that the beverage was “everything you always wanted in a beer. And less.”
Now, the concept has arrived on the eDiscovery law firm scene in the form of managed services. Managed services is an end-to-end outsourced solution that provides the people, processes, and technology required for defensible, cost-effective eDiscovery. In other words, it’s everything many of you ever wanted in eDiscovery. But it’s less, too: fewer headaches, lower data security and privacy risks, less budget and cost unpredictability, and no sunk IT infrastructure and software costs.
“Managed services is an end-to-end outsourced solution that provides the people, processes, and technology required for defensible, cost-effective eDiscovery. “
Here are just some of the benefits that law firms have experienced with the managed services:
Keeping up with the latest security measures, and obtaining the proper certifications that stand up to increasing client scrutiny and audits, is increasingly costly and burdensome. With a managed services model, law firms can choose a partner whose datacenters meet the highest security standards, such as ISO 27001. In turn, the firms find that they can satisfy the most demanding certifications and client expectations. As we mentioned last week, firms are retaining vendors that have an ongoing threat monitoring program; the gold standard is an independent third-party audit of security controls that incorporates network penetration and application vulnerability testing. Top eDiscovery providers also offer comprehensive physical and virtual security controls as well as redundancy, disaster recovery, and business continuity plans.
In short, law firms that have elected managed eDiscovery services are finding that they can do more with less: they are better equipped to meet their clients’ data security and privacy needs while enjoying greater flexibility, control, and cost recovery.
Xerox Legal Business Services (“Xerox”) is not authorized to practice law, and neither offers legal advice nor provides legal services in any jurisdiction. The services offered by Xerox are limited to the non-legal, administrative aspects of document review and discovery projects. Xerox provides such services solely at the direction and under the supervision of its clients’ authorized legal counsel. – See more at: https://www.xerox.com/en-us/services/litigation-support