The People Who Work Here: Deanne Ong

A friendly voice, a reassuring email or an answer to their questions.  That’s all a customer wants when their copier or printer has a service issue.

“I am a firm believer that a live voice and a direct answer will always reassure a customer,” Deanne Ong said.  Deanne is a customer service rep for Farmer Business Systems.

When you call Farmer, many times the first voice you hear is Deanne’s.  Her customer service skills were honed in international copier sales for several years before coming to Farmer’s.  A native of Texas, Deanne is also fluent in Spanish.

“With our growing clientele both in Texas and international locations who speak Spanish,” Greg Farmer said, ”we found it was important for us to have a staffer who was fluent in the language. Greg is the founder and co-owner of Farmer Business Systems, the leading Xerox dealer-distributor in North Texas.

“Deanne is an important addition to our team,” Greg added.  “She has worked in the copier industry for a number of years, and her skills in working with people helps all of our diverse clients,” Greg added.

You can reach Deanne, Greg or any of the Farmer Business Systems team members at 972-818-4500 or through the company website.

 The Business Farmer